Existing AIG Customers
Policy Documents
If you're an existing Chill Insurance customer with a travel insurance policy underwritten by AIG you can find links to relevant policy documents below:
If you have any queries regarding your policy you can get in touch with our team on 1800 303 409.
AIG Helpline prior to travel
Phone: 1800 303 409
E-mail: travel.ie@aig.com
Phone lines are open Monday to Friday between 9.00am and 5.00pm (excluding Bank Holidays)
Emergency Medical Assistance – AIG Assistance Services
Phone: +44 (0) 1273 723 146
Email: uk.assistance@aig.com
Phone lines are open 24 hours a day, 7 days a week.
Claims – AIG Claims Services
AIG Claims Service
OSG Travel Claims
Merrion Hall, Strand Road, Dublin 4
Phone: (01) 261 1540
E-mail: travel@osg.ie
AIG Claims Services are open Monday to Friday between 9.00am and 5.00pm (excluding Bank Holidays). Claim forms can also be downloaded from www.osg.ie/resources/claim-forms
At Chill Insurance we're now offering new travel insurance policies with improved benefits. If you need to renew or buy a new policy, get started by getting a quote.