- 01 279 9989
Mon-Fri: 9am-5:30pm
Mon-Fri: 9am-5:30pm
*For an individual under 65 travelling in Europe with private health insurance and using code EXPLORE for 10% off. Pricing is correct as of July 2025.
Planning a few holidays this year? Save money and get cover for all of your trips with a multi-trip policy.
Get the right cover whether it’s your big annual holiday or a last minute weekend break. With cover for medical expenses, cancellations, lost luggage and much much more you can travel with peace if mind.
Heading over to the USA? Whether it’s sightseeing in the Big Apple or hitting the beaches of California, it’s important to stay protected with travel insurance.
Whether it’s a weekend getaway to London or touring around the south of France, travel insurance is an important factor in all trips abroad.
Going on a winter adventure? Make sure to include winter sports cover for all of your skiing and snowboarding holidays.
Finally picked a destination for the annual family holiday? All that’s left to do is take out travel insurance. To make your life easier, kids can be included on our family travel insurance policies for no extra charge*.
Cover expenses in the case of injury, illness or death of up to €10,000,000 depending on your coverage level.
Cover yourself from financial loss if you need to cancel a trip before it starts or cut it short due to unforeseen events such as illness, injury or bereavement.
You are covered in the event of accidental loss, theft or damage to baggage or personal belongings.
Whether you’re comparing cover or need help while you’re away, our experienced team is only a call away 24/7
Cover any expenses you become liable for if you cause property damage or injury to another person.
Get reimbursed for the costs of travel delays if your scheduled transportation if delayed.
Stay healthy on your travels with TRAVELGP – a 24/7 online doctor service included with your Chill Travel Insurance policy at no extra cost. See our FAQ’s for more.
Enjoy instant airport lounge access when your flight is delayed by more than 3 hours. See our FAQ’s for more.
When you buy an Annual Multi Trip policy you are covered to go away as many times as you want up to a maximum of 183 days. Don't forget however that there is a maximum per trip duration - 31 days for Silver policies, 45 days for Gold policies, and 60 days for Platinum policies. If you are aged 66 and over, the maximum trip duration is 31 days.
We advise that you take your travel insurance certificate and the relevant policy wording booklet away with you.
You may travel with a printed copy of your emailed documents. If you are unable to print your emailed documents, simply write down your policy number and the emergency medical assistance and claims line telephone numbers from the back of our policy wording booklets which can be found here.
Call our medical emergency line at +353 91 560665. We are available 24 hours a day, 7 days a week.
You can purchase a travel insurance policy online in just a few minutes. Click here to get a quotation and buy your travel insurance online. Alternatively, you can purchase your travel insurance over the phone from one of our friendly sales agents. To buy over the phone, please call us on 01 279 9989.
Our policy includes cover for Curtailment in the event your close relative or close business associate is admitted to hospital with a COVID diagnosis
at the time of the trip or the death of your close relative or close business associate due to COVID at the time of the trip.
A special condition of this cover is that the insured customer must contact our Emergency Assistance Service whilst away to notify us of the situation before returning home.
Please see question above for the definition of ‘close relative’.
If you are purchasing Single Trip or Long Stay travel insurance, you will need to start your policy on the day that you leave to go on your trip. Cover for cancellation on these policies starts from the date of purchase. If you are purchasing an Annual Multi Trip, you are only covered from the date you choose to start your policy.
Scuba diving is covered free on all our travel insurance policies for up to 14 days, provided you are qualified and diving no deeper than 30 metres. If you are not a qualified scuba diver or will be diving more than 30 metres, you will need to pay an additional premium for each day you are diving. To add this cover, please call our Customer Service Department on 01 279 9989.
Our Gold and Platinum plans on both single and multi-trip cover include our Real-time Flight Delay benefit.
You can declare your conditions quickly and easily using our online medical screening system or, if you would prefer to speak to one of our friendly agents, call us on 01 279 9989.
Travel insurance policies are broken down into the following geographical areas:
Area 1: Republic of Ireland, England, The United Kingdom (including the Channel Islands and the Isle of Man)*
Area 2: The Continent of Europe west of the Ural Mountains, Madeira, Canary Islands, Iceland, the Azores, Mediterranean Islands,
and non-European countries bordering the Mediterranean (except Algeria, Israel, Jordan, Libya, Syria and Lebanon)**
Area 3: Worldwide excluding the United States of America and Canada
Area 4: Worldwide including the United States of America and Canada
If you are unsure which area your trip falls into, contact our customer service team on
01 279 9989.
*Trips within Area 1 must consist of pre-booked accommodation for two or more nights.
**Europe consists of Albania, Andorra, Austria, The Azores, The Balearic Islands, Belgium, Belarus, Bosnia, Bulgaria, The Canary islands,
The Channel islands, Corsica, Crete, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Greece, Germany, Hungary,
Iceland, Italy, Lapland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldavia, Monaco, Montenegro, Morocco,
Netherlands, Norway, Poland, Portugal, Romania, Russia (Moscow), San Marino, Sardinia, Serbia, Sicily, Slovakia, Slovenia, Spain, Sweden,
Switzerland, Syria, Tunisia, Turkey, Republic of Ukraine (Kiev), the United Kingdom, and Vatican City.
We cover all of the following activities in our winter sports travel insurance:
Cat skiing, Cross-country skiing, Glacier walking or trekking, Ice skating, Mono skiing, Off-piste skiing, Off-piste snowboarding,
Recreational ski or snowboard racing, Skiing, Snowboarding, Snowmobiling, Tobogganing.
While taking part in off-piste skiing and snowboarding, you must make sure that the areas in which you ski or snowboard
are considered to be safe by the resort management.
Yes, you can extend the cover on your travel insurance policy while you're away, providing there are no pending claims against the policy and the extended period sought does not exceed any of our trip limits. Policies can be extended only once and you will need to pay an additional premium for the extended cover. If you need to extend your policy, please contact us by phone on 01 279 9989.