Car Insurance

If you have recently purchased a new policy we may require a few documents from you. By now, you should have received an email from us, which will outline the necessary documents that we require. Once they are of high quality, we can accept these documents as an image from your smartphone or as scanned email attachments. To make the process as simple as possible, please follow the instructions below before sending your documents.

If you are an existing or former customer of ours you may request documents from us. If you need one of the below documents from Chill, please follow the instructions provided.

Have you missed a recent direct debit payment? To arrange a simple and secure payment please click the button below.

As an existing Chill policy holder, you may need to change your policy cover. Take a look below for information on how to do this.

If your policy is up for renewal and you aren't sure what your next steps are, take a look below.

Got a question about retrieving your online car insurance quote? We have the answer. Take a look at our FAQs section below.