Customer Care

We Are Here To Help

We pride ourselves on our great customer service and are always looking for ways to make things easier for our customers. Which is why you will find all your insurer contact numbers and policy FAQ's in one location.

Are you searching for numbers for breakdown assist, windscreen protection or specific information about one of our cover types? All you need to do is select your product in the I need help section below to find all the information you need.

CAR

HOME

BUSINESS

LIFE

Useful Car Numbers

Are you searching for your insurers breakdown assistance contact number? We have a dedicated page where you will find these numbers as well as windscreen protection contact numbers for our different insurers. Every number you need to be aware of can be accessed by clicking read more.

Car Insurance Documents

Chill Insurance are here to help you if you are searching for your specific car insurance policy documents or for a claim form for one of our insurers. With one simple click you'll find policy booklets, accident and incident report forms as well as claim forms for our different insurers.

Our Car Insurance FAQ's

To ensure that you have all the necessary information about what our car insurance offers you, we have put together a list of some of the frequently asked questions. These FAQ's will help answer any questions you may have about your new or current policy. Review our FAQ's by clicking read more

Useful Home Numbers

Do you need home or emergency telephone details for one of our insurers? To help you find key home assist numbers as quickly as possible, we have a dedicated page for you. Simply click the read more button to find these contact details.

Home Insurance Documents

Are you looking for policy documents or need your insurers claim form? To find all our home insurance documents just click on the read more button below. Here you'll find all relevant information and forms that you need from each of our insurers in one simple to navigate location.

Home Insurance FAQ'S

Understanding your house insurance policy can help you find the cover that suits your home and contents best. To ensure that you have all the information you need we have compiled a list of frequently asked questions which will make it easier for you to find the answers you want in one place. Browse this quick and convenient list by clicking read more.

Business Insurance FAQ's

Chill Insurance understands business insurance which is why we can help so many different small and medium enterprises to get the cover they need at a price that always suits. Before you plan your new business insurance policy read more about each cover type on our dedicated FAQ page.

Life Cover Policy Guides

At Chill Insurance we understand that cost or additional policy benefits can be a deciding factor when choosing your life insurance cover. Our information page will show you what each of our partner’s offer you so your choice is clearer. Click read more to review the tailored range of life brochures, specified illness and mortgage protection guides for each of our 6 life insurance partners.

Life Insurance FAQ'S

Chill Insurance takes the hard work out of finding the best Life insurance policy for you by speaking to 6 of the leading insurers in Ireland to help you get great cover. We know that you may have additional questions about the process. So to help answer these questions we’ve got a dedicated FAQ section which you can visit by clicking read more.

Hot Topics

My No Claims Bonus Certificate
What To Do If I Need A Copy?

As this is one of the most frequently asked questions, we have provided an easy answer for you to access at any time.
Fri, 12 May 2017
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My Policy Documents
Need A Document From Chill Insurance?

If we request any documents from you it's important to know what they are and where you can find them.
Fri, 12 May 2017
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Missed Direct Debit
Please Complete

In case you have missed a recent direct debit payment Chill Insurance are here to help you with our simple and secure mandate. To arrange payment please click read more.
Fri, 12 May 2017
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Your Driving Licence
Sending In A Copy Of Your Licence

Do you need to send us a copy of your driving licence? Here is a guide that may help show exactly how and where to send it.
Fri, 12 May 2017
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Sending Your No Claims Bonus
How To Send Us Your Documents

If you are sending us proof of your no claims bonus, it is important to know exactly how and where to send it.
Fri, 12 May 2017
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How To Send Your Documents
What You Need To Do

If we request any documents from you, we want to make it as easy as possible for you to send back to us.
Fri, 12 May 2017
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Making Policy Changes
Making A Change To My Policy

Making a change to your policy? We want to make it as easy as possible for you. Take a look at our page which may give you the information you need.
Sun, 06 Nov 2016
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Renewing My Insurance
How To Renew

If your policy is up for renewal and you aren't sure what your next steps are, take a look at our page which may give you the answer to your question.
Fri, 04 Nov 2016
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Cancelling My Policy
How To Cancel

We'll be sorry to see you go but if you wish to cancel your policy, please follow these steps to ensure that everything is in order and your policy is successfully cancelled.
Thu, 03 Nov 2016
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