TRAVELGP FAQs
What is TRAVELGP?
TravelGP is a new service giving you immediate online access to professional medical advice. Whether you have a minor medical issue or a health concern that requires immediate attention, you can consult with a GP anytime, anywhere. If you need medication, our doctors can provide prescriptions where available.
What phone number do I call to set up an online GP appointment?
The number to call is 00353 91 414 593.
What is the charge for the service?
The service is free to all current policyholders.
Do I have to pay an excess for using the online GP service?
No.
Who locates the pharmacy if I need to pick up a prescription?
You should be able to locate the nearest pharmacy online.
Can I claim out of pocket expenses for paying for medication after using the online GP referral?
Yes – just keep your receipts for any expenses incurred.
Can I use this service anywhere abroad?
You can use the TRAVELGP service anywhere in the world.
Can I get a prescription at a local pharmacy anywhere abroad?
You will be able to get a prescription at most countries worldwide – see list below:
Argentina, Aruba, Austria, Belgium, Belize, Bolivia, Brazil, Bulgaria, Chile, Colombia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Finland, France, Germany, Greece, Grenade, Guatemala, Guyana, Ireland, Italy, Mexico, Netherlands, Nicaragua, Panama, Paraguay, Peru, Portugal, Russia, Spain, Switzerland, United Kingdom (including most British Overseas Territories), Uruguay, USA, Venezuela
The countries and continents below will issue a cross-border prescription for a local pharmacy, meaning that a prescription will be provided from a neighbouring country above and emailed to you:
Africa, Antigua and Barbuda, Asia (India/Indonesia), Australia, Canada, China, Costa Rica, Cuba, Haiti, Honduras, Jamaica, Korea, Saint Kitts and Nevis, Saint Lucía, Saint Vincent and the Grenadines, Suriname, Taiwan, Trinidad and Tobago