Making A Travel Insurance Claim

If you need to make a claim on your travel insurance policy, take a look at the section below which provides useful information on claims.

How do I make a claim?

A discount is available if all the insured persons hold an eligible Private Health Insurance policy for the duration of the policy. The Private Health Insurance policy must provide cover for in-patient medical treatment abroad of at least €55,000 per person per claim.

If you want to make a medical claim while you are abroad and have received a discount on your policy, you must claim against your Private Health Insurance policy first. The benefits payable under your travel insurance policy will only top up the amount payable under your Private Health Insurance policy up to the medical expenses limit in your travel insurance policy.

Find claims forms and contact details.

I don't have receipts for my personal items. Can I still make a claim?

It is highly recommended that receipts are kept and provided as proof in the event of a claim. However, if receipts cannot be obtained, claims will still be considered provided there is some form of proof of purchase or ownership. If you have any further questions, please contact our claims team by phone on 091 560 665.