Background
Lynn Fagan has over 20 years of experience in the insurance industry. With Chill Insurance for 12 years, she has played a pivotal role in the shaping learning and development programs, as well as enhancing customer care standards.
Lynn brings a wealth of knowledge and expertise in delivering exceptional customer service and driving operational excellence. For the past 15 years, she has specialised in training, leadership, and management. With a focus on developing high-performing teams and fostering a culture of continuous improvement, she is passionate about people development and customer success.
Expertise
- Home Insurance
- Customer care
- Leadership
- Operational Effectiveness
Education
- Certificate in Insurance Practice
