Background
Julie-Ann has over 15 years of experience in the insurance industry, having first joined Chill Insurance in 2011 as a customer care phone agent before becoming a Team Lead in 2019. She has developed a strong foundation in customer service, client communications, and insurance product knowledge.
Julie-Ann has an invaluable breadth of operational experience in the insurance industry, from managing the fully policy lifecycle from end-to-end, through to renewals, credit control, cancellations and document management. Julie-Ann has a unique blend of full-cycle operational knowledge across the Irish insurance industry. She is a person who understands both the macro-level process and the day-to-day realities of insurance brokerage operations.
Expertise
- Customer care
- Van Insurance
- Car Insurance
- Home Insurance
Education
- Certificate in Insurance Practice
