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Remuneration Policy

Chill Insurance Limited

These terms of business set out the terms under which Chill Insurance Limited t/a Chill Insurance (“Chill Insurance”) will provide insurance services to you. Please ensure that you read through this document carefully. If you require further clarification regarding any matter we will be happy to deal with your queries. These terms shall apply to any service provided to you by Chill Insurance and will remain in force until further notice. They also contain details of our regulatory and statutory obligations and the respective duties of both Chill Insurance and you in relation to such services. Please note that by proceeding with your Chill Insurance quotation or policy you agree to the terms as laid out in this Terms of Business document. By accepting these Terms of Business you acknowledge that you have read and understand them; and you have read and understand the information contained within your chosen quotation and/or policy, which is also contractually binding on you.

Chill Insurance Limited t/a Chill Insurance, Chill Insurance House, Ravenscourt Office Park, Dublin 18, D18 K267
Tel: 01 4003400 Fax: 01 2799851, Email: care@chill.ie Web site: www.chill.ie ("our Website") is an insurance intermediary.


Commission Summary

As a broker, Chill Insurance acts as an intermediary between you, the consumer, and the product provider with whom we place your business. For a summary of all the commission arrangements, please click here.


Remuneration Policy

Chill Insurance is remunerated by a professional fee for the initial work and time spent in seeking the most suitable terms, product and insurance company for your specific needs. An administration fee is also charged for the activity involved in the renewal of the policy and any alterations that take place during and at termination of a policy. Our fees are outlined below. We may earn our remuneration on the basis of fee, commission and any other type of remuneration, including a non-monetary benefit or on the basis of a combination of these methods. A non-monetary benefit will only be accepted if it enhances the quality of the service to our clients. We are usually remunerated by commission received from insurance companies for work involved in placing an order and finalising the product on your behalf and for the provision of advice regarding life and non life business. Commission is deemed fully earned by Chill Insurance at inception and/or renewal of every policy. A summary of the details of all arrangements for any fee, commission, other reward or remuneration paid or provided to Chill Insurance which it has agreed with product producers is available on the Chill Insurance website www.chill.ie, remuneration section. Where an override commission is received, this will be disclosed to you in general terms. Fees are charged on the under noted scale, and cover the sourcing of the product, administration costs, and standard advice on product placement. Clients may pay in full for the service provided by means of a fee which will be agreed, in writing, with the client by Chill Insurance in advance of the provision of service. The amount of any commission received by Chill Insurance will not be deducted from any fee payable. All prices quoted by Chill Insurance are inclusive of the applicable Government Levy.

Non-Life Personal Insurance:

Non-Life Personal Insurance:Fee
*New Business & Renewal Set up Charge Up to €100
Policy Amendment or Cancellation Charge Up to €50
Duplicate documentation Up to €25

Non-Life Commercial and/or Business Insurance:

Non-Life Commercial and/or Business Insurance:
New Business & Renewal Set up Charge up to 50% of premium subject to a minimum of €50
Policy Amendment or Cancellation Charge up to 30% of premium subject to a minimum of €30
Duplicate documentation up to €25

Telematics Co-Pilot Motor Policy:

Telematics Co-Pilot Motor PolicyFee
*New Business & Renewal Set Up Charge Up to €150
Policy Amendment or Cancellation Charge Up to €60
Duplicate documentation Up to €25
Missed appointment for device Installation Up to €60

To avail of the Telematics Co-Pilot policy, you must have a telematics device installed in your car within the timeframe specified. Should you miss an appointment to have your telematics device installed, please note a charge of up to €60 applies. The telematics device must remain in use at all times. Failure to comply with these conditions or driving in an unacceptable manner, such as but not limited to, driving above the legal speed limit may result in cancellation of your policy.

Where separate premium finance agreements are arranged for you via a premium finance provider we may earn additional commission of up to 6% of the annual premium. Should there be a default of a direct debit payment Chill Insurance will charge a fee for recovery of the defaulted payment of up to €25. In the event that the loan is to be reinstated following a default, a charge of up to €40 will be applied.

*Please note the New Business and Renewal set up charge is non refundable.


Life Assurance:

In respect of life assurance protection contracts we are remunerated by commission paid by the life company. If a policy is being taken out with Chill Insurance to replace an existing policy not in the agency of Chill, we are not responsible for the cancellation of the existing policy or any overlap of premium that may occur when the new policy is put in place with the chosen life company. A client must organise the cancellation with the Life company involved directly or with the broker who is named on the existing policy. All premiums quoted on application are quoted on the basis a client is accepted at standard rates and quotes are only valid for 7 days.


Terms of Business valid from: March 2020

Chill Insurance Limited t/a Chill Insurance is regulated by the Central Bank of Ireland.

Registered No. 506021.