Testimonials

I am a trainer in a large call centre and the main part of my job is to train staff on customer service and call handling techniques. Because of my job, I would consider myself to be quite particular in my expectations with regard to the service I receive when dealing with a call centre. Therefore, I do not let the opportunity pass when I deal with someone who gives an exceptional service. The service I received from Chill was by the far the best and I attribute that mainly to Alison. She was pleasant, professional and engaging.

I have to recommend Chill Insurance for insurance. A guy called me there and I got a policy for €429 fully comprehensive. AXA Insurance were quoting me €908 this year for both me and Dave, what a nightmare! Anyway the best quote I got was for €492 so happy days! Nearly a €500 saving. Nice one Chill!

I logged onto the Chill Insurance website after receiving my renewal notice from my insurance company. I was amazed at the savings and very happy to discover that they offered a direct debit facility so I was able to spread the cost of my insurance premium over ten months. I had one change to make after taking out the policy and found the after sales service to be of a very high quality too.

I had never claimed for an accident before now. When I contacted Chill Insurance after a collision I had recently, I found them to be Friendly, attentive and competent. The staff member I dealt with explained the claim process to me and followed my claim through until it was settled with our Insurers. Whilst dealing with Chill.ie, I have found claiming for damages on my policy to be easy and hassle-free.

Just a quick word of appreciation for your very helpful service. For someone who does not want to go through the pages of forms on the internet I found your website very easy to navigate and a breath of fresh air.

I am writing in praise of a member of your team. I contacted your office last week, and from the moment I heard her friendly interested tone, I felt at ease. She made your company a pleasure to deal with and made something I thought was problematic into a mere triviality. You may rest assured; I will now have no hesitation in recommending your company to anyone.

I would just like to give you some feedback on your staff. In the past two days I urgently needed a letter of indemnity and my home insurance policy modified to reflect the lenders requests. One girl in particular, Aoife was superb. She arranged all of the relevant documents and even went as far as faxing them to the required people on my behalf, she kept in contact and was extremely responsive. Thanks to her I am now in a position to draw down my mortgage cheque. Could you please pass on my appreciation.