Hi, I'm Andrew, the Head of Operations at Chill Insurance. I am responsible for the day-to-day leadership and general management of the contact centre. My areas of responsibility include our New Business sales and the Renewal of our existing valued customers. I also look after our Customer Service teams.
Before joining Chill Insurance, I served as Chief Operating Officer at Genworth Financial. I have 16 years experience in the Insurance Industry and have held a number of senior management positions in companies such as Esat and AerLingus.
I have a proven track record in delivering results in competitive environments and have overall responsibility for all contact centre based functions, focusing on delivering excellence in customer service and market leading sales conversions.