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Product & Pricing Executive

Product and Pricing Department

Chill Insurance is currently on the lookout for a Product & Pricing Executive to join our Team. We're after individuals who are talented, motivated, and ambitious and are looking to progress in the Insurance business. We are looking for a person who can inspire and deliver results and wants to progress within the organisation.

Key Responsibilities

  • Assist in the day to day management of insurer portfolios with guidance from the Head of Product & Pricing.
  • Investigate complaints and identify corrective measures ensuring complaints are responded to with the required timelines –terms of business, CPC.
  • Meet with insurers to progress Chill objectives through the use of analytics and policy reviews.
  • Arrange to issue data access requests and calls to clients/insurers when requested.
  • Be a product expert in policy wordings and acceptance criteria.
  • Complete insurer audits and internal file reviews identifying issues and make recommendations where issues are identified.
  • Assist in the design of new processes and enhancement of existing processes both internal and external with our business partners.
  • Follow up with Managers/Team Leads on rectification of issues identified in audits, call retrievals, complaints.
  • Use exception reporting to identify potential issues and report to managers for rectification; report volumes and issues reported/fixed weekly/monthly. As required process changes and fixes.
  • Implement and maintain a robust compliance monitoring plan.
  • Advise, monitor and educate the business on and implement and maintain compliance policies and procedures.
  • Review the compliance policies and procedures in accordance with the Irish regulatory requirements.
  • Keep up to date with legislative and regulatory changes that may impact the business and liaise with the Compliance Officer on the necessary course of action.
  • Contribute to regular, timely and relevant reporting to the Compliance Officer, CEO and the board.
  • Support the delivery of compliance processes and procedures to ensure that sound and responsible business practices are incorporated into the day to day operations of the business.
  • Ensure regulatory issues (breaches or otherwise) are dealt with, escalated and reported to the relevant business areas.
  • Ensure regulatory issues (breaches or otherwise) are dealt with, escalated and reported to the relevant business areas.

Qualifications & Experience

  • The ideal candidate will have at least APA Qualification and working towards CIP Qualification.
  • A minimum of 3 years experience in a compliance and/or product service role in an insurance environment.
  • In depth knowledge of Irish compliance legislation and/or experience in a multi channel and multi product role.


  • Excellent communication and interpersonal skills with the ability to influence others.
  • Excellent organisational, analytical and research skills.
  • Ability to work effectively in a team environment.
  • Highly organised and be able to work on your own initiative.
  • Flexible work ethos.
  • Positive, innovative attitude and the ability to take new assignments and projects with an open mind.

If you'd like to apply for the role or find out more information, drop us an email at, Before applying, please take a look at our privacy policy.